FREQUENTLY ASKED QUESTIONS

Got a question? Let us answer that for you!

HOW CAN I HELP?

We’re so glad you want to help! There are lots of ways you can help keep this project running, most of which are covered in our ‘Get Involved’ page. Writing cards is a great (and easy!) way to help us and put a smile on our recipients faces. For more information about sending cards, click here. If you would like to make a donation, monetary or otherwise, please see our ‘Donate’ page.

I LIVE (HERE), CAN I STILL SEND/RECEIVE CARDS?

Yes! The Rainbow Cards Project is a fully international, meaning regardless of where you are in the world, you can send cards to our recipients or sign up to be a recipient yourself! There is no location that is off limits, and we love having people from every part of the world come together through this project. 

HOW CAN I START RECEIVING CARDS?

If you wish to receive cards, we’d love for you to join us. All you need to do is fill in a quick form on our ‘Become A Recipient’ page and it’s done!

WHO CAN APPLY TO RECEIVE CARDS?

There are no age, gender or location restrictions on who can apply. We simply want to send cards to anyone whose family member(s) no longer send them any due to prejudice, or anyone who has been made to feel outcast by their family because they are LGBTQ+. If you feel you fit that loose criteria then you’re in!

DO I NEED TO BE LGBTQ+ TO WRITE?

Of course not! The only requirement you need to fulfil to send cards is desiring to spread kindness. All we ask is that senders quickly read our writing guide beforehand!

WHAT DO YOU USE MONETARY DONATIONS FOR?

Money is, unfortunately, necessary to make this project possible. Just the cost of a PO Box is a very hefty sum, and then there are multiple different fees for hosting a website; lots of postage fees which add up quickly, especially international ones; the cards themselves, and also stationery supplies such as pens and stickers. 100% of donations will go towards keeping this project operational.

IS MY ADDRESS SAFE WITH YOU?

Keeping recipients safe is a major concern for us. It is imperative that personal details are never given to anyone who could abuse them. Therefore I, the founder, will be the only one to have access to all personal details, including addresses. All information will be submitted via secure forms and I will be the only person with access to those forms. The information will then be kept on a password protected computer which again will only be accessible by me. Volunteers who write cards will submit them to our PO Box and then I will send them on to the recipients, removing the need for anyone but me to view addresses. The only information that will ever be shared will be the first name and pronouns of those senders can write to this month, displayed on the 'Send a Card' or 'The Nice List' pages, if you choose to be a named recipient.

WHY DON'T YOU HAVE AN OFFICIAL REGISTERED CHARITY NUMBER?

The rules in the UK, where our charity is based, only allow you to become an officially registered charity if you have more than £5000 of funds coming in a year, so unfortunately, until we raise that much we will not be able to register. However, we are applying to HMRC for recognition in order to claim gift aid, and we hope that recognition will be enough to assure you that we are legitimate.

WHERE DID YOU GET YOUR LOGO? I LOVE IT!

You can find the lovely artist on tumblrinstagram and twitter If you are interested in commissioning some art by them, check out their commissions page here.

DON'T YOU THINK WE HAVE BIGGER ISSUES THAN MISSING BIRTHDAY CARDS?

Sure! The truth is, there’s always a bigger issue - something scarier and more deadly, but that doesn’t mean that everyone in the world should only focus on that one worst issue. The LGBTQ+ community has so many battles, big and small, and we just wish to bring something positive and uplifting to everyone in amongst all that. We all need some respite from our big battles at times; we need someone to say it’s going to be okay and that we don’t have to face this alone - and that’s all we want this project to be: a tiny bit of respite from everything else we face, a reminder that we won’t fail because we have millions of us holding each other up.

Have another question? Got an idea or suggestion you would like to share? Contact us and we’ll get back to you asap!

©2017 BY THE RAINBOW CARDS PROJECT.